Privacy Policy

The SantaTicket Privacy Policy outlines how SantaTicket, the festive ticketing platform, collects, uses, stores, and shares information from its users (collectively, “You” or “Your”) through the SantaTicket website (“Site”) and mobile applications (“App”). SantaTicket is a holiday event marketplace powered by Hytix, Inc., which manages the backend ticketing technology, secure payments, and email delivery.

By accessing or using the Site or App, or by registering for SantaTicket services, you agree to this Privacy Policy. If you have questions about this policy, please contact us at info@hytix.com.

SantaTicket uses cookies, beacons, scripts, and other tracking technologies to monitor Site and App activity, enhance performance, and improve user experience.

Cookies: Small files stored on your device. You can disable cookies via your browser, but some features may not function properly.

Web Beacons / Pixel Tags: Tiny images or scripts embedded in emails or web pages to measure engagement and usage.

Cookie Types:

• Essential Cookies – Required to authenticate users and deliver requested services.
• Functional Cookies – Remember preferences such as login, language, and display settings.
• Performance / Analytics Cookies – Track usage patterns to analyze performance and optimize features.
• Marketing Cookies – Support promotional campaigns and help us measure ad effectiveness.

Personal Information

“Personal Information” identifies you as an individual. We may collect:

• Name, email address, phone number, and mailing address
• Billing details and payment card information (partial card numbers only)
• Company information, logos, or other details provided by organizers
• Profile photos or media submitted for events
• How SantaTicket Uses Personal Information:
• To process ticket orders, registrations, and payments
• To respond to inquiries and provide support
• To send updates, reminders, or administrative communications
• To customize your experience and provide tailored event recommendations
• To conduct promotions, contests, or sweepstakes
• For business operations, analytics, fraud prevention, and auditing
• To share with third-party providers that perform services like hosting, payment processing, and email delivery
• To comply with legal obligations or respond to lawful requests

Other Information

“Other Information” is non-identifiable data, including:

• Browser type, OS, screen resolution
• IP address and device identifiers
• Site navigation and usage patterns

This information helps SantaTicket analyze trends, enhance platform performance, and improve the customer experience.

SantaTicket may link to external sites or integrate with third-party platforms. We do not control these sites and are not responsible for their privacy practices. Please review the privacy policies of any site you visit via SantaTicket.

SantaTicket employs industry-standard security practices, including encryption and secure servers, to protect your information. However, no method of transmission or storage is completely secure. Users are responsible for maintaining the confidentiality of passwords or authentication credentials. We may temporarily suspend access if security concerns arise.

SantaTicket may share information as necessary to:

• Comply with applicable law or legal processes
• Respond to government or regulatory authorities
• Protect SantaTicket’s operations, rights, or safety

Pursue remedies or limit potential damages

Transfer information in the event of a merger, sale, or business transaction

Choices and Access

You can:

• Opt out of marketing emails by contacting info@hytix.com
• Request limitations on sharing of personal information with affiliates or third parties
• Request access, correction, or deletion of personal information
• We will process requests promptly, though previously shared data may not be retrievable from third-party systems.

SantaTicket complies with applicable EU – U.S. Privacy Shield and Swiss – U.S. Privacy Shield principles.

If you are in the EEA:

• We collect and process personal data based on legal grounds including contractual necessity, legitimate interests, consent, or compliance with law
• You have rights to access, correct, delete, restrict, or object to processing of your personal data
• Contact our Data Protection Officer at info@hytix.com for EEA privacy requests

SantaTicket retains personal information only as long as necessary to provide services, fulfill legal obligations, or resolve disputes.

SantaTicket does not knowingly collect information from users under 13 years old. If you believe a minor is using our platform, contact us immediately at info@hytix.com.

Do not submit sensitive personal information (e.g., Social Security numbers, health data, political opinions) via SantaTicket unless explicitly requested.

SantaTicket may update this Privacy Policy periodically. Changes take effect immediately for new users and 30 days after posting for existing users. Continued use constitutes acceptance of updated terms.

For questions, access requests, complaints, or other privacy inquiries:

Email: info@hytix.com
Contact Number: (201) 299-4757.